930k Privacy Policy

1. Introduction

This Privacy Policy ("Policy") describes how 930k ("930k", "we", "us", "our") collects, processes, stores, discloses, and protects personal information relating to individuals ("you", "your", "Player", "User") who access or use the 930k website at https://930k.biz, including all associated services such as casino games, sports betting, live dealer tables, account management, BDT payment processing, and customer support (collectively, the "Services").

930k is committed to protecting the privacy and security of every player's personal data. This Policy is designed to give you a clear and transparent account of our data handling practices so that you can make informed decisions about your use of the 930k platform. By registering an account, completing the 930k Login process, or otherwise using any part of the Services, you acknowledge that you have read and understood this Policy.

This Policy should be read alongside 930k's Terms & Conditions, which are available at 930k.biz/terms-conditions. The Terms & Conditions and this Privacy Policy together constitute the full legal framework governing your relationship with 930k.

2. Data We Collect

930k collects several categories of personal data in the course of providing its Services. The specific data collected depends on how you interact with the platform:

2.1 Identity and Contact Information

• Full legal name
• Date of birth
• Residential address (including city, district, and postal code within Bangladesh or your country of residence)
• Email address
• Mobile phone number
• Nationality and country of residence

2.2 Verification Documents

• Government-issued photo identification (National Identity Card, passport, driving licence, or equivalent)
• Proof of residential address (utility bill, bank statement, or equivalent)
• Payment method verification documents (screenshot or statement confirming ownership of bKash, Nagad, Rocket, Upay, or bank account used for deposits)
• Source-of-funds documentation where required for anti-money laundering compliance

2.3 Financial and Transaction Data

• Deposit amounts and dates, denominated in Bangladeshi Taka (৳)
• Withdrawal amounts, dates, and destination payment method details
• Bonus and promotion claim history
• Running account balance and transaction history
• Payment method type (bKash, Nagad, Rocket, Upay, bank name, Visa/Mastercard)

2.4 Gaming and Betting Activity

• Game session records (game title, provider, stake, outcome, session duration)
• Sports bets placed (sport, event, market, stake, odds, result)
• Responsible gaming tool settings (deposit limits, session limits, self-exclusion status)
• Account activity timestamps and login history

2.5 Technical and Device Data

• IP address and approximate geolocation derived from IP
• Device type, operating system, and browser type and version
• Screen resolution and device language settings
• Referring URL (the page you visited before arriving at 930k)
• Cookie identifiers and session tokens (see Section 9)

2.6 Communications Data

• Records of support tickets, live chat transcripts, and email correspondence with the 930k support team
• Responses to surveys, feedback forms, or promotional communications where you have opted in

3. How We Collect Data

930k collects personal data through the following channels:

• Direct submission: Information you provide during account registration, identity verification, payment processing, or when contacting 930k support.
• Automated collection: Technical data collected automatically when you access the 930k platform, including via cookies, web beacons, and server log files.
• Payment providers: Transaction confirmation data received from bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, Sonali Bank, Visa, and Mastercard when you make deposits or request withdrawals.
• Identity verification providers: Where third-party verification services are used to confirm the authenticity of identity documents or to conduct age verification checks.
• Fraud prevention and compliance partners: Data received from third-party risk, fraud detection, and anti-money laundering screening services used to protect the integrity of the 930k platform.
• Publicly available sources: Where permitted by applicable law, 930k may verify information against publicly available records, such as electoral registers or official government databases.

4. Why We Use Your Data

930k uses personal data for the following purposes. The specific legal basis for each processing activity is described in Section 5.

5. Legal Basis for Processing

930k processes your personal data on one or more of the following legal grounds:

• Contractual necessity: Processing required to enter into or perform the contract between you and 930k — including account registration, payment processing, and delivery of the gaming Services.
• Legal obligation: Processing necessary for 930k to comply with applicable legal obligations, including anti-money laundering requirements, age verification mandates, and responses to lawful authority requests.
• Legitimate interests: Processing carried out for 930k's legitimate business interests, such as fraud detection, platform security, service improvement, and responsible gaming monitoring, where those interests are not overridden by your fundamental rights and freedoms.
• Consent: Processing carried out on the basis of your freely given, informed, and specific consent — primarily for direct marketing communications and for the setting of non-essential cookies. You may withdraw your consent at any time without affecting the lawfulness of any processing carried out prior to withdrawal.

6. Data Sharing and Disclosure

930k does not sell your personal data to third parties. We share personal data only in the following limited circumstances:

6.1 Payment Processing Partners

Personal and transaction data is shared with payment service providers — including bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, Sonali Bank, Visa, and Mastercard — to the extent necessary to process your deposits and withdrawals. These providers process your data as independent data controllers and are subject to their own privacy policies.

6.2 Identity Verification and Compliance Providers

930k may share identity documentation and personal data with third-party know-your-customer (KYC) and anti-money laundering (AML) service providers for the purpose of verifying your identity, confirming your age, and conducting required compliance screening. These providers are contractually bound to process your data solely for the purposes specified and to maintain appropriate security standards.

6.3 Game and Platform Technology Providers

Game studios and platform technology partners — including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi — may receive technical session data necessary to deliver their games on the 930k platform. This data is limited to what is strictly necessary for game delivery and is not used by these providers for their own marketing purposes without your separate consent.

6.4 Regulatory and Law Enforcement Authorities

930k will disclose personal data to governmental, regulatory, or law enforcement authorities when required to do so by applicable law, court order, or lawful authority request. 930k will endeavour to notify you of any such disclosure where it is legally permitted to do so.

6.5 Business Transfers

In the event that 930k undergoes a merger, acquisition, asset sale, or corporate restructuring, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and any material changes to this Privacy Policy that result from it.

6.6 Professional Advisers

930k may share personal data with lawyers, auditors, accountants, and other professional advisers where necessary for the purposes of obtaining legal or professional advice, subject to applicable professional confidentiality obligations.

7. International Data Transfers

The 930k platform serves players across Bangladesh, including in Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, and Cox's Bazar. As an international online gaming platform, 930k and its service providers may process personal data in countries outside your country of residence.

Where personal data is transferred internationally, 930k takes appropriate measures to ensure that such transfers are lawful and that your data receives a standard of protection equivalent to that which it receives within its jurisdiction of collection. These measures may include the use of standard contractual clauses, data processing agreements, or transfers to countries or organisations that have been assessed as providing an adequate level of protection.

8. Data Retention

930k retains personal data for as long as is necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting obligations. The following general retention principles apply:

• Active account data: Retained for the duration of your registration on the 930k platform plus a post-closure retention period as required by applicable law and compliance obligations.
• Financial and transaction records: Retained for a minimum of five years following the date of each transaction, in accordance with standard anti-money laundering record-keeping requirements.
• Identity verification documents: Retained for a minimum of five years following account closure or the completion of the relevant verification check, whichever is later.
• Customer support records: Retained for a minimum of three years from the date of the most recent support interaction.
• Marketing consent records: Retained for as long as you maintain a marketing consent preference, and for a reasonable period thereafter to demonstrate compliance with consent obligations.

When personal data is no longer required for any lawful purpose, 930k will securely delete or anonymise it in accordance with our internal data retention and disposal procedures.

9. Cookies & Tracking Technologies

930k uses cookies and similar tracking technologies to operate, secure, and improve the platform. Cookies are small text files placed on your device when you visit the 930k website. They allow the platform to recognise your device, maintain your 930k Login session, and remember your preferences across visits.

9.1 Types of Cookies Used

• Strictly necessary cookies: Essential for the operation of the platform, including session management, authentication, and security functions. These cookies cannot be disabled without impairing your ability to use the Services.
• Functional cookies: Used to remember your preferences (such as language and display settings) and to personalise certain aspects of the 930k platform experience.
• Analytical cookies: Used to collect aggregated information about how players use the 930k platform, enabling us to identify performance issues and improve the overall user experience. This data is processed in anonymised or pseudonymised form wherever possible.
• Marketing cookies: Used only where you have given your explicit consent, to deliver relevant promotional messages and to measure the effectiveness of marketing campaigns. You may withdraw your consent to marketing cookies at any time via your browser settings.

9.2 Managing Cookies

You can control and manage cookies through your browser settings. Most modern browsers allow you to refuse, delete, or receive alerts about cookies. Please note that disabling strictly necessary cookies may prevent you from accessing certain features of the 930k platform, including the 930k Login function. Consult your browser's help documentation for guidance on cookie management.

10. Your Data Protection Rights

Subject to applicable law, you have the following rights in relation to the personal data that 930k holds about you:

• Right of access: You have the right to request a copy of the personal data 930k holds about you, along with information about how it is processed.
• Right to rectification: You have the right to request that inaccurate or incomplete personal data held by 930k be corrected or updated without undue delay.
• Right to erasure: In certain circumstances, you have the right to request the deletion of your personal data. This right is subject to exceptions, including where 930k is required to retain data to comply with a legal obligation or to establish, exercise, or defend legal claims.
• Right to restriction: In certain circumstances, you have the right to request that 930k restrict the processing of your personal data while a dispute about its accuracy or the lawfulness of its processing is resolved.
• Right to data portability: Where processing is based on your consent or on contractual necessity and is carried out by automated means, you have the right to receive your personal data in a structured, commonly used, and machine-readable format.
• Right to object: Where processing is based on legitimate interests, you have the right to object to that processing on grounds relating to your particular situation. You also have an unconditional right to object to the processing of your personal data for direct marketing purposes at any time.
• Right to withdraw consent: Where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

11. Children's Privacy

The 930k platform is strictly for adults aged 18 years and above. 930k does not knowingly collect, process, or retain personal data from any individual under the age of 18. If you are under 18 years of age, you must not register an account on or use any part of the 930k platform.

If 930k becomes aware that personal data has been collected from a person under the age of 18 without appropriate parental or guardian consent, we will take immediate steps to delete that data and close the associated account. If you believe that a minor may have registered on the 930k platform, please contact us immediately at [email protected] (plain text — not a clickable link).

12. Security Measures

930k implements a range of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, alteration, or disclosure. These measures include:

• SSL/TLS encryption: All data transmitted between your device and the 930k platform — including 930k Login sessions, BDT payment transactions, and personal data submissions — is encrypted in transit using industry-standard SSL/TLS protocols.
• Access controls: Access to systems containing personal data is restricted on a strict need-to-know basis. 930k staff members are granted access only to the data required to perform their specific job functions.
• Data minimisation: 930k collects only the personal data that is necessary for the specified purpose. We do not collect data speculatively or in excess of what is required.
• Regular security audits: The 930k platform undergoes regular internal and third-party security reviews to identify and address potential vulnerabilities.
• Secure data storage: Personal data is stored in secure, access-controlled environments with appropriate physical and logical security controls in place.

Whilst 930k takes all reasonable precautions to protect your data, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your 930k Login credentials and for ensuring that you log out of your account after each session, particularly on shared or public devices.

13. Third-Party Links

The 930k platform does not include links to third-party websites in its main navigation or content areas. Where any reference is made to third-party payment providers, game studios, or other service partners, those entities operate their own independent platforms and privacy policies. 930k is not responsible for the privacy practices of any third-party organisation and encourages you to review the privacy policies of any external service you interact with in connection with your use of bKash, Nagad, Rocket, Upay, or any other payment partner.

14. Changes to This Privacy Policy

930k reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or the Services we provide. When material changes are made, the revised Policy will be published on the 930k website with an updated effective date at the top of the document.

Your continued use of the 930k platform following the publication of an updated Privacy Policy constitutes your acknowledgement of those changes. Where changes are significant, 930k may also notify registered players by email to the address associated with their account. It is your responsibility to review this Policy periodically and to ensure that the contact details held in your 930k account are current so that you can receive any material-change notifications.

15. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or to the way in which 930k processes your personal data, please contact our data support team. We are available 24 hours a day, 7 days a week, throughout the year.

For data rights requests — such as subject access requests, rectification requests, or erasure requests — please mark your email subject line "Data Rights Request" to ensure your message is directed to the appropriate team without delay.